Privacy Policy
At Mimosa Hostile UK, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it and what rights you have regarding your personal information.
1. Who We Are
This website is operated by:
Mimosa Hostile UK
Legal business name: Mimosa Hostile UK
Business address: London, United Kingdom
Email: support@bestmhrbdye.co.uk
For questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.
2. Information We Collect
Depending on how you use our website, we may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting customer support
- Website usage information
- IP address and device/browser information
- Cookie and similar technology information
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of purchased products
- Process payments through our payment providers
- Communicate with you about your order
- Respond to customer enquiries
- Provide customer support
- Manage returns and refunds
- Improve our website, products and services
- Maintain website security
- Meet legal and regulatory obligations
- Send marketing communications where we have the appropriate permission or another lawful basis to do so
We do not use your personal information for purposes that are incompatible with those explained in this Privacy Policy.
4. Payment Information
Payments made through our website may be processed by third-party payment providers.
We generally do not need to store your complete payment card details ourselves. Payment information may instead be handled directly by the payment provider according to its own privacy and security policies.
Please refer to the relevant payment provider’s privacy information for further details.
5. Sharing Your Information
We may share relevant personal information with trusted service providers where this is necessary to operate our business.
These may include:
- Payment processing providers
- Delivery and courier companies
- Website hosting providers
- Ecommerce and website service providers
- IT and security providers
- Professional advisers
- Government authorities or law-enforcement bodies where legally required
We only share information where there is an appropriate reason and, where applicable, a lawful basis for doing so.
6. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods where required by accounting, tax, legal or regulatory obligations.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
7. Your Privacy Rights
Depending on the circumstances, UK data protection law gives you rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Ask us to restrict certain processing
- Object to certain types of processing
- Request transfer of certain information to another organisation where applicable
- Withdraw consent where processing is based on consent
To exercise a relevant right, please contact us using the details provided above.
We may need to verify your identity before responding to certain requests.
8. Marketing Communications
If you choose to receive marketing communications from us, we may use your contact details to send information about products, offers or updates that may be relevant to you.
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the message or by contacting us.
We will respect your marketing preferences in accordance with applicable UK requirements.
9. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve website performance and, where permitted, understand how visitors use our website.
Some cookies may be strictly necessary for the website to operate, such as those required for shopping basket functionality or website security.
Where consent is required for non-essential cookies or similar technologies, we will provide an appropriate choice mechanism.
The UK’s Information Commissioner’s Office states that users should be given clear information about cookies and, for non-essential cookies, an appropriate means of providing consent.
You can also manage cookies through your browser settings.
10. Website Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Third-Party Websites
Our website may contain links to websites operated by third parties.
If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices or content of third-party websites.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.
The latest version will always be published on this page, together with the date it was last updated.
14. Contact Us
If you have any questions about this Privacy Policy or how Mimosa Hostile UK handles your personal information, please contact:
Mimosa Hostile UK
Email: support@bestmhrbdye.co.uk
Address: London, United Kingdom
15. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to raise a concern with the UK’s Information Commissioner’s Office (ICO) if you believe your personal information has not been handled in accordance with applicable data protection law.